Information about the online settlement of disputes

In the first quarter of 2016 the European Commission provided an internet platform to settle disputes online (the so called „OS-Plattform“ (ger.) ). The “OS-Plattform” serves as a contact point for out-of-court dispute resolution concerning contractual obligations that result from online purchases. Follow this link to reach the „OS-Plattform“:

§ 1 Applicability and customer information
The following Terms and Conditions provide a framework for the contractual obligations between „ Jörg Tillmann Internethandel“ and consumers, who purchase goods via this shop. The contract language is German and translations into other languages are not legally binding.
§ 2 Conclusion of contract
(1) The offers on this site are a non-binding invitation for you, the customer, to order goods.
(2) You can chose to put one or more products into the shopping cart. In the course of the ordering process you enter your data and wishes concerning the payment and shipment method etc. A binding offer on your part to conclude the contract ist only submitted by the click on the order button. The immediately sent email of confirmation does not mean that your offer has been accepted.
(3) We are authorised to accept your offer within 1 working day, which will be communicated to you by an email containing the confirmation of your order. In case the time mentioned in the previous sentence passes without an email, you can presume that your offer has been declined, which means that you are no longer bound to it.
§ 3 Customer information: Data handling
Your order data including the details of the concluded contract (e. g. type of product, price etc.) is saved by us. Over the internet you have no access to your past orders. The General Terms and Conditions are mailed to you and can also be found on our wesite. If you wish to save the product description depicted on our store website for private purposes, you can take a screenshot at the time of your order or alternatively print the entire web page.
§ 4 Customer information: Possibilities of correction
Before submitting your offer you can delete your data by using the delete key. In the course of the the ordering process we will inform you about further possibilities to correct your data. You can cancel the ordering process at any time by closing the browser window.
§ 5 Legal defect liability rights
(1) Defect liability rights
The legally mandated defect liabilty rights apply to the products offered on this site.
(2) Statute of limitations
Your claims based on defects in second-hand goods expire a year after delivery. This statutory period of limitation does not apply in case of deceit and fraudulent concealment of defects on our part or in case that we have given a warranty for the product in question. In these cases different statutory periods of limitation apply.

These General Terms and Conditions have been drawn up by legal experts from janolaw and have been reviewed by a lawers’s office. The janolaw AG vouches for the quality of this product and is liable in case of written warnings.